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Customer Reactivation

Your best new customers are your old ones.

You've already paid to acquire these customers. They trusted you once. They just haven't heard from you in a while. Coppervine identifies past customers who haven't booked in 6+ months and runs targeted reactivation campaigns — a seasonal reminder, a maintenance check, a new service offer. Revenue from relationships you already built.

What you get

Automatic segmentation

We identify dormant customers automatically — no CRM cleanup needed on your end.

Seasonal triggers

"Time for your annual AC tune-up?" right before summer. "Gutter cleaning special" before fall rain. Contextual and timely.

Loyalty incentives

Optional: past-customer discounts or referral offers that convert faster than cold campaigns.

Full attribution

You see exactly how many bookings came from reactivation — not just clicks, actual revenue.

5x
cheaper to re-engage a past customer than acquire a new one

For a 200-person customer list, a single reactivation campaign typically yields 15-30 booked jobs.

Works for

HVAC Dental Med Spa Roofing Plumbing Pest Control Auto Repair

Ready to set this up?

Tell us about your business and we'll show you exactly what to expect.